Refund Policy

Thank you for choosing GetSocialHorizon. We strive to deliver high-quality marketing services tailored to meet your needs. This Refund Policy outlines our approach to refunds and cancellations for our services.

1. Refund Eligibility
• Service Completion: Refunds are typically not provided for completed services. Once a service has been delivered or substantially completed, it is considered final, and no refunds will be issued.
• Pre-Payment Refunds: If you have pre-paid for a service and wish to cancel before the service has begun, you may be eligible for a partial refund based on the timing of your request and the work completed up to that point.

2. Cancellation and Refund Requests
• Cancellation Request: To request a cancellation and potential refund, please contact us as soon as possible. Provide details of your request and any relevant information about the service in question.
• Processing Time: Refund requests will be reviewed and processed within 5-10 business days. We will notify you of the status of your request and any applicable refunds.

3. Non-Refundable Items
• Custom Work: Custom or bespoke services that have been tailored specifically to your requirements are non-refundable once work has commenced.
• Third-Party Costs: Any costs incurred on your behalf from third-party vendors or service providers, such as advertising spend or software licenses, are non-refundable.

4. Dispute Resolution
If you have any concerns about the quality of our services, we encourage you to contact us directly to discuss the issue. We are committed to working with you to resolve any problems and ensure your satisfaction.

5. Contact Us
For any questions regarding this Refund Policy or to request a refund, please contact us at:

Address: 930 Santee St, Unit 2 Los Angeles, CA 90015
Phone: +1 213-330-4404
Email: [email protected]

We appreciate your understanding and cooperation. At GetSocialHorizon, we are dedicated to delivering exceptional service and ensuring your satisfaction with our marketing solutions.